Partial COD Policy

How Partial COD Works

Partial COD lets you pay a small part of your order online and the rest in cash when it arrives.

• Advance (online): pay a small advance at checkout by UPI, card, net banking or wallet. The exact amount is shown clearly at checkout before you pay.
• Balance (on delivery): pay the remaining amount in cash to the delivery agent, or online using the payment link we send you.

Order Confirmation

• Your order is confirmed once the advance payment is successful.
• You'll receive an order summary with your advance receipt and the balance due by SMS/email.

At Delivery

• Check that the outer package is sealed and undamaged before paying the balance.
• If the package looks damaged or tampered with, you may refuse delivery and contact us.
• Please record an unboxing video. It's required for any damage claim (see our Returns & Replacement Policy).

Cancellations & Refunds

• Advance payment: refundable if you cancel within 24 hours of ordering and before dispatch. After that, it is non-refundable, as it covers processing and shipping costs.
• Balance paid online: fully refundable if you cancel before dispatch; not refundable once the order has shipped.
• Failed deliveries: if delivery fails after 2 attempts, the order is cancelled. The advance is forfeited, and any balance paid online is refunded.

Discount Codes

Some discount codes and offers may not apply to Partial COD orders unless stated otherwise.

Your Agreement

By choosing Partial COD at checkout, you confirm that you have read and agree to this policy. Questions? Email cs@elandor.in or WhatsApp +91 78380 64878.